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Dansk
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Dansk
Comply – for users
Adviser
Comply – for admin users
Comply – for users
Assess - for admin users and users
Video Library
Customer of adviser
New customer at Visma Creditro A/S
Existing user at Visma Creditro A/S
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Help Center
Adviser
Comply – for users
Adviser
Comply – for admin users
Comply – for users
Assess - for admin users and users
Video Library
Customer of adviser
New customer at Visma Creditro A/S
Existing user at Visma Creditro A/S
Adviser
Below you will find a number of help articles which deal with the most frequently asked questions about our platform
Comply – for admin users
Practical information, data and documentation
Monitoring and notification of active cases
Account setup (ID requirements, company documents, inherent risk, etc.)
How to fill in and upload a draft list
Weekly webinars – ideal for new employees/users of Creditro
General questions about case creation, ongoing cases, etc. (Go to the category "User")
How to contact customer support
FAQ
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Comply – for users
How to create a client
How to use the "reply on behalf of" function
How to upload ID/company documents on behalf of your client
My client does not receive emails from Creditro
Why and how often should I re-evaluate my clients?
Which emails does my client receive?
How does Creditro look like from my client's side?
How do I delete/add people on a client (including choosing a new representative)?
How to contact customer service
FAQ
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Assess - for admin users and users
Search function
Fraud score
Risk score
Credit rating
Monitoring
Review of platform
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Video Library
Video Library
