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Help Center
Customer of adviser
Adviser
Admin (Comply)
User (Comply)
Assess (Admin / user)
Video Library
Customer of adviser
New customer at Creditro
Existing user at Creditro
Customer of adviser
If you are a customer of one of our clients using Creditros products, you can find assistance through this link.
New customer at Creditro
Practical information about Creditro
Why am I being asked to upload the ID of other people on the same case? (Only applies to the representative on the case)
What do I do if I don't understand the questions in the questionnaire? (Only applies to the representative on the case)
What do I do if I don't have the required ID?
What do I do if I am not automatically validated by CPR?
How to create your user profile (step-by-step)
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Existing user at Creditro
How do I delete my user profile?
How do I gain insight into the data that Creditro has registered on me?
Why - and how - do I have to confirm my already provided information/answers?
What do I do if I can't remember my login?
