What do I do if I can't remember my login?

If you have forgotten your login, you can easily access a new one

If you previously created a user profile at Creditro A/S, but have now forgotten your login, you can easily receive a new one. Your username is always the email address to which your advisor has invited you. If you have forgotten your password, you can always press "Forgot password" on the login page kyc.creditro.com, enter the email address you were invited to - after which you will receive a reset link by email (may end up in the spam filter/junk mail). You can then choose a new password and then log in with this.