How to create your user profile (step-by-step)

In this article, we review the steps you must go through when you have received an invitation email from Creditro A/S. Depending on whether you are a representative on the case or not, the creation will be different

Representative

1) The invitation email

After you have received and opened the email, click on the "Start here" link:

Invi mail2

2) Create password

You will then proceed to the following page, where you must choose a password, confirm this in the field below and finally press "Create account" (or "Continue without creating an account", if you have that option):

 

Password

3) Personal information

You will then be forwarded to the creation page, where you must first fill in the personal information and upload the ID. If you have a Danish social security number, it must be noted in the "CPR number" field. If you do NOT have a Danish social security number, this field must simply be filled in with ten 0s. You must then answer the three pep questions, and finally upload the required ID. If your adviser has uploaded a personal ID for you when creating the case, this will be pre-filled.

When the above is done, click "Next" at the bottom:

Personinf

4) Insertion of e-mail addresses of other persons at the client

On the next page, you must insert the email address of the other people on the case. If there are no other people on the case, this point will automatically be skipped. If your adviser has already inserted email addresses of the others on the case, the field with "E-mail" will be pre-filled, so you just have to click "Next" at the bottom. Once done, click "Next":

 

Tilføj andre

5) The questionnaire

On the next page, you must answer the questionnaire about the company, the association, the foundation etc.

Once the questions are answered, tick "Hereby confirmed" and then click "Next":

 

Spørgesk

6) Document upload

On the next and last page, you must upload the required documents on the case (if there is a requirement for this). If your advisor has already uploaded this for you, it will be pre-populated and you just need to press "Next". If it is NOT pre-populated, it is your job to do so and then click "Next":

Docs

7) Receipt

You are then done and will see the following receipt:

 

Færdig

Not representative

1) The invitation email

After you have received and opened the email, click on the "Start here" link:

Invi mail2

2) Create password

You will then proceed to the following page, where you must choose a password, confirm this in the field below and finally press "Create account" (or "Continue without creating an account", if you have that option):

 

Password

3) Personal information

You will then be forwarded to the creation page, where you must first fill in the personal information and upload the ID. If you have a Danish social security number, it must be noted in the "CPR number" field. If you do NOT have a Danish social security number, this field must simply be filled in with ten 0s. You must then answer the three pep questions, and finally upload the required ID. If your adviser has uploaded a personal ID for you when creating the case, this will be pre-filled.

When the above is done, click "Next" at the bottom:

Personinf

4) Receipt

After this you are done.