Customer at adviser
If you are a client of one of our customers, you can find answers to a number of questions about using the platform here
New customer at Creditro
- Practical information about Creditro
- How to create your user profile (step-by-step)
- What do I do if I don't have the required ID?
- Why am I being asked to upload the ID of other people on the same case? (Only applies to the representative on the case)
- What do I do if I am not automatically validated by CPR?
- What do I do if I don't understand the questions in the questionnaire? (Only applies to the representative on the case)