"AML documentation shouldn't be rocket science"

- Mette Quottrup, Accountant & business Owner


 "The short answer is laziness. To elaborate: it was the outsourcing of the completely tedious paper - and routine work." 

These are the reasons why Accountant and Owner Mette Quottrup automated her KYC and AML processes.

At an accounting event with audit firms and routine credit assessment work that she was fed up with, was the starting point for Mette Quottrup and Creditro’s collaboration.

"It was about finding a way to outsource the, let's call it: completely tedious paper and routine work," says Mette.

Easy made money

The painstakingly boring work meant that she often faced upwards of 1-2 hours of time consumption per customer, and sometimes even more when the last few answers required a few reminders. It was time and resources that Mette wanted to spend on something other than anti-money laundering control.

”It's the most easily earned money for me.” says Mette and continues:

”I have to enter a small amount of information; a name, a CVR number, perhaps a social security number, email address, and a telephone number, and then a tiny five-line description, and then it's done. I don't have clients with massive concerns as they are such small clients.”

Your customers hold the answers 

Mette has previously used other systems, but felt she had to enter a lot of information, even though it often was the same information that she repeatedly had to provide. She sees an advantage in questionnaires being sent directly to the client.

”In reality, it is better that they are the ones to answer the questions. They are the ones who hold the answers, after all. It's not us, no matter how we twist and turn it," says Mette and elaborates that if you inform the customer of the premise beforehand, then you will often have their response within an hour.

"I have a lot of rental clients, where it's just a little side job for them, and  they shouldn't feel like anti-money laundering is rocket science," she says and concludes: ”This is easy, straightforward, and a quick process.”