Received an email with a questionnaire from STORE MY ID?
It is from your adviser, collaborating with Visma Creditro, to obtain mandatory Know-Your-Customer (KYC) information required by Anti-Money Laundering legislation.
Who is Visma Creditro?
Commonly Asked Questions
What information is required by your advisor and why do they require it?
Who is my adviser?
This communication is on behalf of your advisor, who may be your accountant, lawyer, bookkeeper, real estate agent, bank representative, landlord, or another professional entity.
They are collaborating with Visma Creditro A/S to gather necessary information mandated by anti-money laundering legislation. This process is essential, concerning financial transactions, property dealings, or involvement in a property owners' association. Additionally, it may extend to scenarios such as art acquisitions.
Visma Creditro's customers range widely from authorities and financial companies to local plumbing dealers.
Why do i recieve this questionaire?
Your advisor is collaborating with Visma Creditro A/S to gather the necessary information mandated by anti-money laundering legislation. The purpose is to fulfil legal obligations and ensure compliance with anti-money laundering regulations."
Your advisor creates you in our system, to obtain this information. After which you receive an email, either to you, as the owner of a company, or to you, as the contact person for the company. The contact person will most often be either a member of the executive board or the person responsible for finance.
Here you will be asked to fill in some information about the company. It must be your description. It must, among other things, include what you manufacture/deliver and who you deliver to. Likewise, as part of our statutory money laundering customer familiarization procedure, we must obtain some documents about the company and, not least, the company's owners. These documents must ensure that we have sufficient documentation for our customer due diligence procedure for your company. Your business partner can only see your information, which is stored securely.
Need help?
If problems occur, we strongly recommend reaching out to your advisor as the first point of contact. Our support team is also readily available to assist; you can find their contact information right here.
Time duration
It takes a total of between 5 and 15 minutes to complete the questionnaire and attach the documents. We have described the process below.
How long time does it take to fulfil?
Frequently Asked Questions
Who is my adviser?
This communication is on behalf of your adviser, who may be your accountant, lawyer, bookkeeper, real estate agent, bank representative, landlord, or another professional entity that has to comply with the Money Laundering Act.
They are collaborating with Visma Creditro A/S to gather the necessary KYC information. This process is essential, in regards to financial transactions, property dealings, art acquisitions, involvement in a property owners' association and similar situations.
Your prompt cooperation in providing the required information is greatly appreciated, as it contributes to a secure and compliant environment for all parties involved.
Why do I receive this questionnaire?
Your adviser is collaborating with Visma Creditro A/S to gather necessary information mandated by anti-money laundering legislation. The purpose is to fulfil legal obligations and ensure compliance with anti-money laundering regulations.
Your adviser sets you up as a user in our system, in order to obtain this information. After this, you will receive an email, either as the owner of a company, or as the contact person for the company. The contact person will most often either be a member of the executive board or the person responsible for finance.
You will be asked to fill in some information about the company. It must be your own description. It must, among other things, include what you manufacture/supply and who you supply to. Likewise, as part of our statutory money laundering customer familiarisation procedure, we must obtain some documents about the company and, not least, the company's owners. These documents must ensure that we have sufficient documentation for the customer due diligence procedure for your company. Only your business partner can see your information, which is stored securely.
What is Store My ID?
kyc.creditro.com / StoreMyId.com is an online service owned and operated by Creditro A/S.
Creditro's KYC service, Story My ID, facilitates customer access to information about their clients, aiding compliance with KYC legislation. If a customer seeks details about an unregistered person, they invite them to register with Creditro. This ensures that Creditro can provide the required information to that person and other customers, streamlining the process.
Need help?
If problems occur, we strongly recommend reaching out to your adviser as the first point of contact. Our support team is also readily available to assist; you can find their contact information right here.
How long does it take to fill out?
It takes between 5-15 minutes to complete the questionnaire and attach the documents. We have described the process below.
Who has access to my data?
Visma Creditro shares your profile data with your advisor, aiding them in complying with KYC legislation. Your profile is created in connection with you becoming a customer of a company that uses Creditro's service. It is thus Creditro's task to carry out a KYC investigation in accordance with the Money Laundering Act on behalf of your advisor. Once you have created a profile, this profile will, at your request, be shared with other companies with which you may become a customer. This will result in you not having to undergo a re-examination of KYC.
Read more about Store My ID's user and personal data conditions here.
Streamlining Compliance
Empowering both you
and your advisor
Story My ID is a digital platform that enables you to securely share the mandatory KYC information required by your advisor. Once you are registered in the platform, you can share the information with other companies you may choose to engage with, eliminating the need for repetitive KYC checks.
Your 5-10 Minute Process
Submit all the Required Information
Receive Questionnaire
You receive an email from your adviser with a link to an online questionnaire.
Collection of Information
When filling out the questionnaire, we require some information about you as the contact person and ask a few company-related questions. Companies may need to upload articles of association and owner's books.
Beneficial Ownership
After completing the questionnaire, you have to indicate the company's beneficial owners (individuals with over 25% ownership). If you are one of these owners, select "It's me" and specify if there are additional owners, and supply their contact information. The remaining owners do not need to complete the company section again.
Submit, Update & Monitor
Who is Visma Creditro?
We strive to create a world free of fraud and money laundering
We excel in crafting sophisticated software designed to scrutinise financial irregularities. Daily, we assist clients in gathering and managing the extensive documentation mandated by the stringent requirements outlined in the Money Laundering Act.
Data Security Measures
Securing your data,
building trust & confidence
Visma Creditro is approved and regulated by the Data Protection Authority in Denmark and under approval by ESMA in Europe. Therefore, we must comply with several IT security requirements. We use dedicated servers at Hetzner in Frankfurt, Germany, and Helsinki, Finland. Their IT and server setup has achieved ISO/IEC 27001:2013 certification, among the highest for processing data and IT security.
The ISAE3000 statement serves as written evidence of our strong commitment to data security for all our customers and their clients.
Are you experiencing technical issues?
If you're facing technical challenges, our Help Center has the answer to most of your issues. If you're unable to find the solution you need in the Help Center, then rest assured - our dedicated support team is ready to lend you a helping hand.
