Your client’s risk profile and self-assessment
A thorough review of the client’s risk profile and self-assessment, and how these elements play an important role in the KYC process.
Overview of client management and risk assessment
This article covers the process of creating and managing a client’s risk assessment. Once a client completes a questionnaire and validates their ownership, the case status changes to **"Awaiting Final Assessment"** — indicating that a client manager must now perform the risk assessment. While it is possible to go directly to the risk assessment, we recommend reviewing several factors such as the risk profile, questionnaire responses, and specific details like PEP (politically exposed person) status and sanctions checks.
Checking sanctions information and risk profile
The risk profile shows whether any individuals have been flagged in the case, whether the client has declared themselves as politically exposed, and when the last monitoring check was performed. If any issues require attention, click the relevant parameter to view detailed findings. Any changes in sanctions status are displayed with a description of what was found.
Editing and updating information
All client data is available in the system, and it is possible to edit certain details such as company description and tags. You can also update the client manager information or add a secretary to the case. However, the client type cannot be changed after creation, as it determines which questionnaire was sent to the client. You can also adjust the start date of the client relationship. > **Note:** If you need to change the client type, a new client record must be created.
Collecting and evaluating risk information
Before making your self-assessment, it is recommended to review the risk file. Here you will find a preliminary risk analysis to help provide an overview of the client’s situation. If anything stands out in the client profile, you should investigate further. For example, answers like “yes” to receiving large amounts of cash may indicate a higher risk.
Assessing the risk level
After reviewing all relevant information, assign the client a risk level: **low**, **normal**, or **high**. Document your assessment with a detailed comment explaining the factors that led to your decision — this is valuable for future audits and compliance inspections. Once complete, finalize and save the assessment.
Follow-up and reporting
After the assessment, the case will be marked as complete, and an evaluation interval will be set, indicating when the next assessment should take place. This interval can be adjusted if needed. A full report can be downloaded, compiling all data and analyses performed on the case. Each assessment can also be exported as a local report, allowing you to review all previous assessments of the client over time.
Conclusion
Once all assessments and updates are complete, you can close the process. Before closing, you can add notes — these can be set as private or visible to all involved parties. The final assessment is then saved, and the case is closed until the next assessment is due.