How to Process and Complete Daily KYC Reviews

To manage KYC reviews efficiently, follow a structured daily workflow: obtain a dated task list, verify PEP screening results, validate contact emails, determine the correct scope of action (case or individual), confirm identity documents are legible, finalize records, and send completion confirmation to the requesting team.

What are the key considerations for KYC processing?

Successful KYC processing depends on maintaining a clear daily task list, recording PEP results explicitly, distinguishing real from dummy emails, scoping actions correctly, and escalating records with missing identification data.

• Use a clear task list for daily processing: maintain a dated list of customer relationships and individual persons that must be completed.
• Record PEP (politically exposed person) screening results explicitly for each record.
• Distinguish between customer contact email addresses and placeholder/dummy emails; document which entries use dummy emails.
• Track whether the action required is to complete the entire customer relationship (case) or only a single person on the relationship.
• Mark and escalate records with missing or unreadable identification data (for example, missing ID or illegible national ID digits and birthdate).
• Confirm completion after processing: send a confirmation to the originating team once records have been handled.

How do you process KYC items step by step?

Process KYC items by working through seven sequential steps: obtaining the daily list, reviewing screening data, confirming email validity, determining scope of action, verifying identity documents, completing and finalizing records, and confirming completion to the requesting team.

1. Obtain the daily list
   • Work from a dated list that enumerates all customer relationships and persons requiring completion.
2. Review screening data
   • For each entry, verify PEP screening results and record them (for example: “No” to the PEP questions where applicable).
3. Confirm email validity
   • Check whether the customer email is a real contact or a dummy/placeholder address. Document which are dummy emails.
4. Determine scope of action
   • Use the designated indicators to decide whether to finalize the full customer relationship (case) or only an individual person on the relationship.
5. Verify identity documents
   • Ensure IDs are present and legible. If an ID is missing or important fields are unreadable (for example, the last four digits of a national ID or the birthdate cannot be read), flag the record for further action or escalation.
6. Complete and finalize records
   • When all required checks and verifications are complete, finalize the case or person as indicated.
7. Confirm completion to the requesting team
   • Send a confirmation back to the originating team after processing the listed items.

Troubleshooting common processing problems

• If PEP status is clearly recorded as “No” for all PEP questions, proceed with the standard completion workflow for non-PEP customers.
• If an email is a dummy address, do not treat it as verified contact information; note it and seek a valid contact if needed.
• If ID data is missing or unreadable (for example unreadable national ID digits or birthdate), mark the case as incomplete and escalate or request corrected documentation before finalizing.

Summary

Follow the steps above to ensure consistent and auditable KYC completion.