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How to Handle CVR Numbers and Foreign IDs in Creditro

Summary

In Creditro, you can remove a CVR number from a case without deleting the case. For foreign companies (e.g., a Swedish company), register the client as a private person instead of entering a foreign CVR number — this avoids report-retrieval errors and does not affect integrations. To remove a CVR or delete personal data, contact Creditro support.

How do you remove a CVR number without deleting the case?

  • You can remove a CVR number from a case without deleting the entire case.
  • If you need the CVR removed or personal data deleted from our systems, contact Creditro support to request the change or removal.

How should you handle foreign CVR numbers (e.g., a Swedish company number)?

  • If a company you manage has a foreign company number, do not enter that foreign CVR into the CVR field.
  • Instead, create the record as a private person. This avoids entering a foreign CVR while still letting you register the client.
  • Creating the client as a private person does not cause problems for integrations when set up this way.

Why should you avoid entering foreign CVR numbers?

  • Entering a foreign CVR number can cause issues when you try to fetch a report. Using the private-person option prevents those problems.

Practical steps

  1. When adding a client that uses a foreign company number:
    • Open the onboarding form for the new client, navigate to point 4 (the company type or entity selection step), and choose the option to register them as a private person.
  2. If a case already contains an incorrect CVR or you need personal data removed:
    • Contact Creditro support and specify whether you want the CVR removed from the case or the entire case/data deleted.
  3. For data-access or data-removal requests:
    • Contact our support team and state your request to access, change, or remove personal data from the database.

Troubleshooting tips

  • If you encounter errors when fetching a report for a client with a foreign CVR, re-check how the client was created. If a foreign CVR was entered, recreate or re-register the client as a private person to avoid the issue.
  • If you are unsure whether to remove a CVR or delete a case, request guidance from support and indicate which outcome you prefer.

Conclusion Register foreign clients as private persons to avoid entering foreign CVR numbers and potential reporting issues. For removal of CVR numbers or deletion of data/cases, contact Creditro support and specify whether you want only the CVR removed or the whole case/data deleted.